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Unforetold: Witchstone - Refunds and Delisting

Discussion in 'Game/SP News & Comments' started by RPGWatch, Apr 1, 2024.

  1. RPGWatch

    RPGWatch Watching... ★ SPS Account Holder

    Jul 28, 2010
    Likes Received:
    [​IMG]Recent announcements from the developer that Steam will approve refund requests for anyone who purchased the game before the recent price decrease to $9.99. Game is also being delisted from the Steam store:


    Unforetold: Witchstone, Refunds and Delisting

    Dear community,

    For any among you that are not yet aware, we have suspended the production of Unforetold: Witchstone indefinitely. The combination of poor sales and a primary funding source falling through for us at a critical time meant that we could no longer support our amazing team. As a result, we were forced to let most of our people go and halt production, leaving Unforetold: Witchstone in an unfinished state. This was an incredibly difficult time for all of us, and we understand the disappointment that you, our players, felt.

    As mentioned in our previous statement, we have been speaking with Steam since before this news became public about possible solutions for those that already purchased the game. We thank you all for your patience, and are happy to say that, after concluding our talks with Steam, they have agreed to offer the following:
    1. If you purchased the game before the price drop to $9.99 USD, Steam should now approve your refund request. In order to submit a request, please log in to Steam support and select "View complete purchase history," then select Unforetold: Witchstone and choose "I have a a question about this purchase."
    2. If you purchased the game after the price drop, Steam's normal refund policies will still apply.
    We also stated that we were keeping the game on Steam due to legal obligations, even though it was not our preference. Since then, we have reached an agreement with previous financial partners regarding the continued presence of the game on Steam. As such, as of March 27th, 2024, the game will be delisted from Steam. This means that:
    1. The game will no longer be available for purchase on the Steam marketplace.
    2. Those of you that own the game and choose not to refund it will continue to have access to it in your Steam library.
    Thank you again to everyone for your patience as we sought solutions for this matter. Your support has meant the world to us, and this decision was not one made lightly. We ask that you please do not hesitate to request a refund if it is right for you. More than anything, we value the feedback you provided as we worked together on content and fixes for Unforetold: Witchstone; feedback that we will continue to carry with us to all future endeavors.

    All the best,
    Spearhead Games
    Last edited by a moderator: Apr 1, 2024
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