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Game crashing upon entering the mortuary

Discussion in 'Planescape: Torment (Classic)' started by RPG99, Dec 26, 2004.

  1. RPG99 Gems: 1/31
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    [​IMG] My game always crashes when I enter the mortuary for the last time to go to the fortress of regrets. I have installed the FixPack 1.37 without the patch because I have the 2 CD version. Also I installed the restoration pack for the spells.

    This is the first bug I encountered and it prevents me from finishing the game. I've tried swapping CDs etc. but every time it tries to load the mortuary it then crashes.

    Is there a solution to this problem except restarting and hoping that it won't happen again?
     
  2. Morgoth

    Morgoth La lune ne garde aucune rancune Veteran

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    My game crashes when I enter the Alley of Wispering Sighs, and it turned out to be that a gamefile on the CD was corrupt.

    Check this by copying your gamefiles from the CD to your HDD, if one of the files is corrupt, Windows should give an error while copying.

    So maybe that is your problem?
     
  3. RPG99 Gems: 1/31
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    I tried that already, the files are all working correctly.
     
  4. Morgoth

    Morgoth La lune ne garde aucune rancune Veteran

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    Have you tried removing the patches(if you have to reinstall the game, I think the save-games will still be valid).
     
  5. Taluntain

    Taluntain Resident Alpha and Omega Staff Member ★ SPS Account Holder Resourceful Adored Veteran Pillars of Eternity SP Immortalizer (for helping immortalize Sorcerer's Place in the game!) New Server Contributor [2012] (for helping Sorcerer's Place lease a new, more powerful server!) Torment: Tides of Numenera SP Immortalizer (for helping immortalize Sorcerer's Place in the game!) BoM XenForo Migration Contributor [2015] (for helping support the migration to new forum software!)

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    Try deleting everything in the game's cache directory and then running the game again.
     
  6. RPG99 Gems: 1/31
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    "Have you tried removing the patches(if you have to reinstall the game, I think the save-games will still be valid)."

    Yes, I tried it without the fixpack and the restorations but then the game wouldn't even load because it's missing the old files.

    "Try deleting everything in the game's cache directory and then running the game again."

    Since I already tried reinstalling the game, this isn't working either...
     
  7. Taluntain

    Taluntain Resident Alpha and Omega Staff Member ★ SPS Account Holder Resourceful Adored Veteran Pillars of Eternity SP Immortalizer (for helping immortalize Sorcerer's Place in the game!) New Server Contributor [2012] (for helping Sorcerer's Place lease a new, more powerful server!) Torment: Tides of Numenera SP Immortalizer (for helping immortalize Sorcerer's Place in the game!) BoM XenForo Migration Contributor [2015] (for helping support the migration to new forum software!)

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    [​IMG] Send Platter a PM, if he can't help you, nobody can.
     
  8. Platter

    Platter Can I buy you a tankard or two, lad? Veteran

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    This happens with the 2CD version. The first floor of the Mortuary will crash no matter what once it happens.

    Fortunately, you only need to go to the second floor to finish the game. You can get there by dying.
     
    Last edited: Feb 21, 2012
  9. Taluntain

    Taluntain Resident Alpha and Omega Staff Member ★ SPS Account Holder Resourceful Adored Veteran Pillars of Eternity SP Immortalizer (for helping immortalize Sorcerer's Place in the game!) New Server Contributor [2012] (for helping Sorcerer's Place lease a new, more powerful server!) Torment: Tides of Numenera SP Immortalizer (for helping immortalize Sorcerer's Place in the game!) BoM XenForo Migration Contributor [2015] (for helping support the migration to new forum software!)

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    [​IMG] Damn, that sounds like a serious issue... isn't there a fix for it? Why does it happen?
     
  10. Platter

    Platter Can I buy you a tankard or two, lad? Veteran

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    It doesn't really affect the game, as long as the player remembers they can get back into the Mortuary by dying.

    There is no known way to fix it and I have no idea what causes it.

    I've never played through the game with the 2CD version, so it's never happened to me.
     
  11. RPG99 Gems: 1/31
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    Well, at least now I know it's not only my game that's got this problem. Platter, I sent you my save game.
     
  12. Platter

    Platter Can I buy you a tankard or two, lad? Veteran

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    My junkmail filter must have deleted it...
    Was the word "torment" in the subject?
     
  13. RPG99 Gems: 1/31
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    No, it was "mortuary crash", but I'll just send it again. You can receive 500kb files, right?
     
  14. Platter

    Platter Can I buy you a tankard or two, lad? Veteran

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    Got it. Thank you.

    I just can't figure out what causes this crash.
     
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